Shipping policy

Shipping Policy

Last updated: August 24, 2026

At SwifTrends, we work with trusted suppliers and fulfillment partners to get your orders delivered as safely and efficiently as possible.

1. Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information when available.

Please note that orders may take additional time to process during holidays, sales, or periods of high order volume.

2. Shipping Times

Delivery times can vary depending on the destination, product, shipping method, and fulfillment location.

Estimated delivery times are provided on the product page or at checkout whenever available. These are estimates and not guaranteed delivery dates.

International shipments may take longer than expected due to customs processing, carrier delays, weather, or other circumstances outside our control.

3. Tracking

When tracking information is available, it will be provided by email after your order has shipped.

Tracking information may take a few days to become active after the package has been shipped. If your tracking information has not updated immediately, please allow some time for the carrier's system to update.

4. Customs, Duties & Taxes

For international orders, your package may be subject to customs duties, import taxes, or other fees imposed by your country.

Any customs duties, taxes, or additional fees charged by the destination country are the responsibility of the customer unless otherwise stated at checkout.

SwifTrends is not responsible for delays caused by customs.

5. Shipping Delays

While we do our best to ensure your order arrives on time, some delays are outside our control.

These may include:

Carrier delays
Customs processing
Severe weather
Public holidays
Incorrect or incomplete delivery information
High shipping volumes
Other unforeseen circumstances

If your order is delayed, please contact us and we will do our best to assist you.

6. Incorrect Shipping Information

Please make sure your shipping address is correct before completing your order.

If you provide an incorrect or incomplete address, please contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been processed or shipped.

SwifTrends may not be responsible for orders delivered to an incorrect address provided by the customer.

7. Lost, Damaged, or Incorrect Orders

Please inspect your package when it arrives.

If your order arrives damaged, defective, or contains the wrong item, contact us at swiftrends05@gmail.com as soon as possible with your order number and photos of the issue.

We will review the situation and work with you to find an appropriate solution.